DWT GmbH

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Situation Corona actuelle - Nous sommes là pour vous

Chers clients,
Merci pour votre confiance dans notre entreprise jusqu’à présent. Nous sommes tous dans une situation nouvelle et, surtout, difficile, mais nous ne voulons pas vous laisser tomber.

1.Disponibilité des marchandises et capacité à livrer
Nous avons pris un ensemble complet de mesures pour protéger nos employés tout en restant en mesure d’agir et de permettre la circulation des marchandises. Tous nos employés ont déjà été très informés des dangers et des possibilités de contagion du virus Corona. De plus, nous avons interdit tout trafic de passagers externes évitables dans nos locaux de l’entreprise.

Bon nombre de nos employés des services administratifs ont la possibilité de faire leurs affaires quotidiennes au siège social et peuvent être contactés pour vous comme d’habitude.
Nos départements logistiques et de production travaillent en alternance en petites équipes. Cette mesure vise à permettre la logistique et la production de biens, même si une équipe doit abandonner en raison d’une maladie.

En tant que société de fabrication et de négoce, nous avons beaucoup d’articles que nous offrons en stock et sommes donc en mesure de livrer à court délais. Beaucoup de nos fournisseurs sont également basés en Allemagne et nous ont assuré qu’il n’y aura pas de contraintes de livraison.

2.Service client
Notre personnel de vente et le personnel du bureau sont toujours disponibles pour vous par téléphone et par courriel et peuvent vous fournir des informations sur les prix, les délais de livraison, la disponibilité, etc.

Dans l’intérêt de tous les clients, nous avons cessé le soutien personnel à la clientèle de notre service de vente technique jusqu’à nouvel ordre. Cependant, nous vous offrons l’alternative d’une démonstration de produit en ligne si vous avez des questions sur nos produits ou souhaitez qu’un nouveau produit soit démonstré. Vous avez la possibilité de voir nos produits dans un « SKYPE LIVE DEMO » et de clarifier personnellement les questions avec nous.
 

Faisons face ensemble à ces moments difficiles. Malgré tous les défis économiques, une chose devrait être notre priorité absolue : notre santé et les emplois de nos employés. Restez en bonne santé!
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