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Current Corona situation - We are still there for you

Dear customers,
thank you for your trust in our company so far. We are all in a new and, above all, difficult situation, but we do not want to let you down.

1.Availability of goods and ability to deliver
We have taken a comprehensive package of measures to protect our employees and still remain able to act and enable the flow of goods. All of our employees have already been intensively informed about the dangers and contagion possibilities of the Corona virus. In addition, we have prohibited all avoidable external passenger traffic on our company premises.

Many of our employees from administrative departments have the opportunity to do their day-to-day business in the home office and can be reached for you as usual.
Our logistics and production departments work alternately in small teams. This measure is intended to enable logistics and goods production, even if a team should drop out due to illness.

As a manufacturing and trading company, we have many of the items we offer in stock and are therefore able to deliver at short notice. Many of our suppliers are also based in Germany and have assured us that there will be no delivery bottlenecks.

2.Customer care
Our sales staff and the office staff are still available for you by phone and email and can provide you with information on prices, delivery times, availability, etc.

In the interest of all customers, we have discontinued personal customer support from our technical sales department until further notice. However, we offer you the alternative of an online product demonstration if you have any questions about our products or would like a new product to be demonstrated. There you have the opportunity to see our products in a “SKYPE LIVE DEMO” and to clarify questions personally with us.

More informations: Online-Live-Demo

Let us face these difficult times together. Despite all the economic challenges, one thing should be our top priority: our health and the jobs of our employees. Stay healthy!

Management DWT GmbH Bottrop
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